Here’s what really happens to the clothes you return

By Alma Fabiani

Published May 2, 2021 at 09:45 AM

Reading time: 2 minutes

17562

We’ve all been there: you gave in to your consumerism urges and spent a pretty large sum of money you probably don’t have on a haul from one of your go-to online fashion retailers. Your order gets delivered, and as you try on your purchases, you realise that at least half of the items will need to be returned. One pair of jeans doesn’t fit, the top that looked amazing on your ASOS app is actually made in this awfully cheap fabric that will most definitely make you sweat on the coldest days, and for some reason, you went for another tracksuit, which you really don’t need.

Long story short, you’ve had to return a big part of your haul, and it’s all good now, because you’ll get your money back while someone else will get to enjoy the items that simply weren’t for you. Right? Well, not really. Here’s what happens to the clothes you return.

According to Paazl, in January 2020, returns rates to stores were around 8 per cent, and around 25 per cent for items bought online. Free next-day delivery and free returns made it easier than ever for customers to buy clothes online. During the COVID-19 pandemic, as brick and mortar shopping wasn’t possible, return rates saw a sharp increase as more people shopped online.

What you probably didn’t know however is that after these garments have been shipped out to you and back—potentially a trip across a whole country or more—the products won’t even make it back onto the shelf. Retailers will not accept the item back unless it is in a saleable condition despite the fact that they’re not actually looking to sell them again anyway. So, why is this enforced then?

Different brands take different approaches to returned items. In a best case scenario, your returned clothes end up going into a clearance sale or sit in a warehouse until they are out of season. However, in most cases, these returns take a clear pathway to landfills.

In other cases, it is also common for brands to destroy apparel that gets returned instead of sending it straight to a landfill. This is customary for brands that don’t want their garments falling into the hands of retailers that might damage the reputation of the company. Burberry has previously admitted that returned garments and stock that doesn’t sell were burned.

H&M has stated multiple times that it has burned 15 million tonnes of clothing because they weren’t in a “fit condition to be recycled.” That’s because although brands could find better options in order to reduce waste production, it would cost them money and time to find a solution—the easy way out is to simply burn or discard those items instead.

However, many fashion companies have now been forced to consider other options after facing backlash for their unethical practices. As people start doing more than ever before to protect the environment, brands need to be held to a higher standard in order for them to do everything they can to reduce returns and prevent perfectly good clothes from ending up in landfills.

Luckily, some big retailers have made a first step in the right direction: The Renewal Workshop, for example, works with brands like Carhartt to help them reduce the negative environmental impact of apparel returns on the environment. As for the impact that you can have on the matter—no matter how small—maybe next time, think twice about buying that shimmery top that’s ‘screaming your name’. Take it from a professional: it probably won’t be once you put it on.

Keep On Reading

By Charlie Sawyer

The #MeToo movement is at risk. How the Harvey Weinstein retrial risks doing unimaginable damage 

By Alma Fabiani

Amazon Music is giving away 4 months free. Here’s how to claim it

By Charlie Sawyer

Call Her Daddy host Alex Cooper accuses former soccer coach of sexual harassment in new docuseries

By Eliza Frost

Sabrina Carpenter says you need to get out more if you think Man’s Best Friend artwork is controversial 

By Eliza Frost

How The Summer I Turned Pretty licensed so much of Taylor Swift’s discography for its soundtrack 

By Charlie Sawyer

Lawmakers pressure Trump to provide evidence that Venezuelan asylum seeker Andry Hernández Romero is still alive

By Eliza Frost

It now takes 20 hours of work a week to survive as a UK university student

By Eliza Frost

Why isn’t Sylvanian Drama posting on TikTok? Here’s the legal tea

By Eliza Frost

Why is everyone saying ‘Six-Seven’? The meaning behind the viral phrase

By Eliza Frost

Do artists really owe us surprise guests at gigs, or are our expectations out of control?

By Eliza Frost

Renters’ Rights Bill becomes law; this is what it means for you

By Charlie Sawyer

Michael Cera reveals why he turned down a role in the Harry Potter franchise

By Eliza Frost

Does the SKIMS Face Wrap actually work, or is it just another TikTok trap?

By Charlie Sawyer

Emma Watson reveals disgusting paparazzi ambush on her 18th birthday

By Eliza Frost

Millie Bobby Brown reportedly accuses Stranger Things co-star David Harbour of harassment and bullying 

By Eliza Frost

The Summer I Turned Pretty’s Chris Briney is at the centre of a new love triangle, but this time for an audio erotica story 

By Eliza Frost

Hailey Bieber just listed all the beauty treatments she swears by

By Eliza Frost

Glen Powell’s GQ photoshoot is a satiric look at modern day males—and he’s in on the joke 

By Eliza Frost

The Summer I Turned Pretty is getting a movie. Could it be here in time for Christmas?

By Charlie Sawyer

This Oscar-winning actor is the top pick to play Voldemort in HBO Max Harry Potter reboot